In 2002, the State of Alabama awarded a contract to Alabama Interactive for eGovernment services promoting the electronic advancement of any agency, commission or board within the State of Alabama. This contract has undergone four (4) competitive re-bids with the latest commencing in February of 2012. The current contract is for a term of five (5) years, which will be re-bid in the year of 2017.
The latest contract allows Alabama Interactive to work with the following entities within the State of Alabama:
- State agencies
- Boards
- Commissions
- Political subdivisions
- Local government agencies
- Quasi-government agencies
The contract provides but is not limited to the following services:
- Transaction processing between the State of Alabama and its citizens over the Internet
- Interactive Voice Response (IVR) processing
- Credit/debit card processing
- Electronic checks (eCheck)
- Electronic funds transfers (EFT)
- Over the counter payment processing to include PIN debit transactions
- Capture reporting of cash/money order payments
- Lockbox services
- Payment warehousing
- Auto disbursement of funds to the State of Alabama Treasurer
- Application development
- Integration with partner's existing systems
- Security
- Application hosting
- Application support
- Management reporting
The State's eGovernment services provide for the following:
- The capability for State government to send requested information or documents electronically to multiple devices
- The capability for State government to process interactive applications for licenses, filings, permits, registration, renewals and database searches and other government documents, to sell goods and services by interactive applications and to receive documents for filing from the public, businesses, employees and local governments that, when a signature is necessary, can be electronically signed by the requesting authority
- The capability for state government to receive required payments electronically by multiple methods
Services provided under this contract include:
- Customizable applications and/or applications developed for State agencies that provide electronically delivered services and information (i.e. eGovernment) to the citizens, businesses, employees and local governments of Alabama
- Assisting the State in marketing the State's eGovernment services in a variety of ways to increase use of the services it offers
- Hosting of eGovernment applications in a reliable and secure environment
- Providing customer support to users and agencies
Alabama Interactive is a wholly owned subsidiary of NIC Inc. based in Olathe, Kansas. Additional information is available at
http://www.egov.com.
