About alabama.gov

alabama.gov is a service of Alabama Interactive. Alabama Interactive offers state and local entities the expertise to automate routine, time-consuming tasks into interactive web-enabled applications for both citizens and businesses, saving taxpayer dollars as well as streamline government processes.

In November of 2005, the State of Alabama awarded a state contract to Alabama Interactive for eGovernment services to agencies, commissions, boards, etc. for the State of Alabama. The contract is for a term of two years and provides for two renewal periods; one of of two years and one of one year at the option of the State for a total of five (5) years.

The contract provides for the following services: transaction processing between the State of Alabama and its citizens over the Internet, Interactive Voice Response (IVR) processing, credit card processing, application development, integration with agency's existing systems, security, application hosting, application support and management reporting.

The State's eGovernment services provides for the following:
  • The ability for state government to send requested information or documents electronically to multiple devices;
  • The ability for state government to process interactive applications for licenses, permits and other government documents, to sell goods and services by interactive applications and to receive documents for filing from the public, businesses, employees and local governments who are regulated by a state agency that, when a signature is necessary, can be electronically signed by the requesting authority; and
  • The ability for state government to receive required payments electronically.
Services provided under this contract include:
  • Customizable applications and/or applications developed for State agencies that provide electronically delivered services and information (i.e. eGovernment) to the citizens, businesses, employees and local governments of Alabama;
  • Assistance to the State in marketing the State's eGovernment applications in a variety of ways to increase utilization of the services it offers;
  • Optional hosting of agency eGovernment applications in an environment that is reliable and secure; and
  • Providing customer support to users and agencies.
Alabama Interactive is a wholly owned subsidiary of NIC Inc. based in Olathe, Kansas.

Alabama Interactive draws from a nationwide pool of talented IT professionals dedicated to developing online services quickly and economically. If you represent a state or local governmental entity, we would like to talk with you. Please contact Alabama Interactive via e-mail or by calling 1-866-353-EGOV (3468).

Alabama Interactive
3 South Jackson Street
Suite 200
Montgomery, Alabama 36104
1-866-353-EGOV (3468)


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