alabama.gov

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November 22, 2009

Alabama State Capitol (Alabama Bureau of Tourism and Travel)

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	The official state flower of Alabama is the camellia.

Thank you for your interest in our visitor survey. The survey has two parts: user information and website evaluation. The questions in the user information section help us to learn about our audience so that we can provide you with the services you want, when you want them, and how you want them. The questions in the website section ask for your thoughts about the State of Alabama's website.

1.	How did you learn about alabama.gov?
		Used a search engine
		Linked from another website
		Already knew about it
		TV
		Newspaper
		e-mail
		Something in the mail
		Word of mouth
		Other:


2.	Which region of Alabama best describes where you live?
		Birmingham area
		Montgomery area
		Huntsville area
		Mobile area
		North Alabama
		Central Alabama
		South Alabama
		If you are not an Alabama resident, please tell us where you live:


3.	What is your gender?
		Male
		Female

4.	What is your age group?
		Under 18
		18-24
		25-35
		36-45
		46-55
		56-65
		66-75
		76-85
		85+

5.	What is your Internet connection speed where you are most often online?
		28k or 33k dialup
		56k dialup
		DSL
		Cable
		Fast Connection at Work
		Not Sure
		Other

6.	What is your comfort level with conducting business online other than shopping or travel reservations?
	(e.g., Web banking, pay bills online, online investing and trades, online account management)
		I'm not comfortable with anything like that
		I might do it, but I have concerns about security
		I am doing those types of things online now
		I am not interested in doing those things online

7.	Do you ever use a handheld wireless device with Internet access to access the Internet?
	(e.g. cell phone, PDA)
		Yes, often
		Yes, sometimes
		Have it, but don't use it
		Don't have one

8.	Did you find what you were looking for at alabama.gov today?
		Yes
		No
		Sort of
		Not sure
		Other:


9.	How difficult or easy do you think the website is to navigate?
		Easy
		Somewhat easy
		Difficult
		Somewhat difficult

10.	How difficult or easy is it to understand the labels and categories?
	(i.e., Business, Education, Government)
		Easy
		Somewhat easy
		Difficult
		Somewhat difficult

11.	How well do you like the layout of the website?
	(e.g., link placement, graphic design, etc.)
		Like it very much
		Like it
		Do not care for it
		Could be better

12.	How well do you like the State of Alabama website in general?
		Like it very much
		Like it
		Do not care for it
		Could be better

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