Personally Identifiable Information
We strive to protect all users’ Personally Identifiable Information (PII). This information includes, but is not limited to:
o Social Security Number
o Driver’s License Number
o Date of Birth
o Medical Information
o Bank Account Numbers
o Credit/Debit Card Numbers
o Employment records
The above mentioned information will not be collected nor stored, unless otherwise stated. Any information voluntarily provided by you will be used for the purpose of which the information was provided. This information may be used to process your request, respond to emails, address issues you identify, or to forward emails to another agency for appropriate action.
Disclosure of Information by Law
Except where required by law, no personally identifiable information will be shared outside of our state entities or third party agents that are operating under a contract with the state. We will under no circumstances sell your information to third party companies or otherwise distribute your personally identifiable information to anyone beyond the terms explained in this policy.
Under the Code of Alabama 1975, Section 36-12-40, citizens have the right to inspect and take a copy of any public writing of the state, unless access to it is expressly forbidden by statute. Some examples of records restricted by statute are records of ongoing criminal investigations, juvenile court records, probation reports, tax returns, and financial statements.
Under this code, Alabama.gov may be required by law enforcement or applicable law to provide personally identifiable information to the appropriate governmental authorities. We will also cooperate with law enforcement agencies to help identify and report anyone attempting to use our services for illegal activities.
Information that will be collected
Information that will be collected during the use of our site is:
o The Internet Domain name you are using to access the site.
o The data and time you accessed the site
o The Internet Address you link to from our website
o What section(s) of our website you visited.
This information will be collected and analyzed to help us improve the site’s usability and report back to our state partners as to which services are being utilized most. We will not seek to obtain any personally identifiable information using your IP address. No personally identifiable information will be collected nor stored using this data.
Alabama.gov has several security features in place to prevent malicious access and to ensure data persistence within our system. Our servers are housed in a dual “hot/hot” environment in two distinct AT&T Data Centers. Disaster Recovery (DR) procedures are also in place. We utilize a multi-tiered environment, with application firewalls to monitor traffic, as well as intrusion detection hardware. There are annual security audits performed on all systems to ensure compliance with Sarbanes-Oxley, SSAE 16. Through these steps, and others, we strive to make security a top priority.
To ensure site security, we monitor the network traffic on this site to help protect against unauthorized access, manipulation, or otherwise malicious attempts to access or alter any information hosted on this website. No personally identifiable information will be obtained during this monitoring process, unless required by law. Any information obtained will be disclosed only to the proper authorities.
Changes to Policy